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Tel: 01727 855160 or 01727 823245 
Fax: 01727 863594 or 01727 827568

For test results, please call after 2.00pm

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Online Services Information

This service is unavailable between 10th May 2019 and 27th May 2019. 
We apologise for any inconvenience  this may cause, we are updating our clinical system and will be moving from Systmonline to Patient Access. New service ' patient access' will be available to patients from 27th May 2019.
Sadly your past login will not work with our new system so please ensure you have registered for this online service before trying to use. This can be done on new NHS app or in person at the surgery. 

About Our Online Services

By registering for the online services you will be able to complete a variety of different tasks online rather than having to come in to the practice:

  • Book & cancel doctors’ appointments
  • Request repeat prescriptions
  • View your medical record information such as test results, medications, allergies and immunisations.

These online services are as safe as online banking as long as you keep your passwords secure, and you can access these services 24 hours a day 7 days a week.

How to Register

To use our online service please follow the link below and click the register button below. At this stage if you do not have a registration letter but would like an account you’ll need our post code and then follow the simple instructions.

Register For the Online Services

Already Registered?

If you are already registered to use the online services you can click the button below to log in:

Log In To The Online Services

Online Services – Information

This practice now allows you to access many of your practice services safely and securely on the web. 

What services are available online?

At present the following services are available online: – Repeat Prescriptions – Cancelling an Appointment – Informing us of a change of name or address – Registering as a patient

When can I use this service?

You may use this service at any time, 24 hours a day, 7 days a week, even when the practice is closed. However you should not use this service for emergencies or urgent requests. In these circumstances always contact the practice by phone immediately, or if the practice is closed, the Out Of Hours service. The telephone numbers are on the home page.

How do I use these services?

The first time you use the service you will need to register online. This can be done in person at the surgery, you will need ID. You can either wait or return later to collect your details.

Is it secure?

This service uses the same level of security as used by online banks. You should notice a small padlock icon either at the top left of you browser window, or on the lower right. This indicates that all the information is being encrypted to keep it secure.

Only the practice sees the data you are sending. 

How do I get started?

Please pop into the surgery and obtain a consent form for online services, complete a return to reception. Your user ID and password will be sent to you in the post within the next 10 days.

Once you have a user ID and Password you can access all the services available Online including repeat prescribing, booking appointments and updating patient contact details.

 

GP2GP electronic transfer of medical records when changing surgeries

  • From 5th November 2014 the Lattimore and Village Surgeries will be able to send and receive computerised records, in a safe and efficient manner when patients are transferring from one Practice to another.